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Terms & Conditions

SunSquash Pro

Last updated: 3 March 2026

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1. Introduction

These Terms & Conditions govern your use of the SunSquash Pro website and the purchase of products from us. By accessing our website or purchasing our products, you agree to these terms.

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2. Company Details

SunSquash Pro
Australia

For any enquiries, please contact us via the website contact form.

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3. Products

We sell squash balls and related products designed for performance, visibility, and durability.

All product descriptions, images, and specifications are provided in good faith. Minor variations may occur.

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4. Orders

  • All orders are subject to acceptance and availability

  • We reserve the right to refuse or cancel any order

  • Once an order is placed, you will receive confirmation via email

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5. Pricing

  • All prices are listed in AUD unless otherwise stated

  • Prices may change at any time without notice

  • Shipping costs are calculated at checkout

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6. Payment

We accept secure online payments via approved payment providers.

Orders will not be processed until payment is received in full.

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7. Shipping & Delivery

  • We aim to dispatch orders promptly

  • Delivery times may vary depending on location

  • SunSquash Pro is not responsible for delays caused by third-party carriers

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8. Returns & Refunds

We accept returns under the following conditions:

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  • Items must be unused and in original packaging

  • Return requests must be made within 14 days of delivery

  • A Restocking fee of 20% will be charged

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Refunds will be processed once the returned goods are received and inspected.

Shipping costs are non-refundable unless the product is faulty.

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9. Product Use

SunSquash Pro products are designed for use in squash environments.

We are not liable for:

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  • Incorrect use of the product

  • Use outside recommended environments (e.g. inappropriate court surfaces)

  • Any injury or damage resulting from misuse

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10. Intellectual Property

All content on this website, including branding, logos, images, and text, is the property of SunSquash Pro and may not be used without permission.

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11. Limitation of Liability

To the maximum extent permitted by law:

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SunSquash Pro is not liable for:

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  • Indirect or consequential loss

  • Loss of performance or gameplay expectations

  • Any damages arising from use of the website or products

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12. Privacy

Your use of this website is also governed by our Privacy Policy.

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13. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page.

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14. Governing Law

These terms are governed by the laws of Australia.

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15. Performance Disclaimer

While SunSquash Pro products are engineered to enhance visibility, performance may vary depending on court colour, lighting conditions, and player ability. Optimal results are achieved when used within a complete SunSquash system, including appropriate court and lighting environments.

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